Inuka Africa is a microfinance institution dedicated to providing financial services and support to underserved communities and small businesses across Kenya. We were established in 2011 and have grown to over 70 branches nationwide.
Our headquarters is located in Nairobi, Kenya, with branches and partners across various regions in Kenya. Use our branch locator to find your nearest branch.
We offer a range of financial services including Biashara Loans, School Fees Loans, Landlord Loans, AgriBusiness Loans and financial literacy programs.
You can apply for a loan through our digital channels. Use our WhatsApp or USSD services to start your application instantly. For assistance, visit one of our branches or call us on +254 111 045 100 and our team will guide you through the process.
Eligibility criteria vary by loan type, but generally you need to provide: Proof of Identity (Kenyan National ID), proof of income or business activity, and a viable business plan or agricultural activity. Our field agents will assess your specific situation.
We typically respond within 24 Hours after receiving all necessary documents. For smaller loan amounts, the process may be faster. We pride ourselves on being one of the fastest micro-lenders in Kenya.
Interest rates depend on the type of loan and the amount borrowed.
Our rates are competitive and designed to be affordable.
For current rates specific to your loan type, please contact your nearest
branch
or call our helpdesk on +254 111 045 100.
Depending on your financial situation and repayment history with us, you may be eligible to apply for additional loans while servicing an existing one. Please contact your nearest branch to speak with a field agent for guidance, or call our helpdesk on +254 111 045 100 for assistance.
Loan repayments can ONLY be made through our primary channel,
M-Pesa Paybill 895 300 Account: Your Telephone number .
Please note that cash payments are not accepted at any branch.
We aim to make repayment as convenient as possible.
For assistance, call our helpdesk on +254 111 045 100.
If you are unable to make a repayment, we strongly encourage you to contact us as soon as possible. We can discuss possible arrangements, loan restructuring or an adjusted repayment schedule. Communication is key — we are here to help.
You can contact us via phone at +254 111 045 100, by email at [email protected], or by visiting one of our branches. See our Contact page for more options.
Please reach out to our customer service team with details of your complaint. You can call us, email us, or speak to a branch manager in person. We are committed to resolving all concerns promptly and fairly. See our Contact page for options.
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